Shipping Policy

Last updated: [Date]

Thank you for shopping with [Store Name]. We are committed to delivering your order safely and as quickly as possible.

Order Processing

All orders are processed within [1–3 business days] after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. During busy periods, promotions, or holidays, processing times may take slightly longer.

Shipping Times

Once your order has been shipped, estimated delivery times are:

• [Country/Region]: [X–X business days]
• International orders: [X–X business days]

Please note that delivery times are estimates and may vary due to weather, customs, courier delays, or other circumstances outside our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address and the shipping method selected.

Free shipping: [Mention if applicable, e.g. "Free shipping is available on orders over $50."]

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, if tracking is available for your selected shipping method.

Please allow [24–48 hours] for tracking information to become active.

Incorrect or Incomplete Address

Please make sure your shipping address is correct before completing your order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before we can resend the package.

Lost, Stolen, or Damaged Packages

If your package appears to be lost, delayed, or damaged during delivery, please contact us at [Customer Service Email] as soon as possible.

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

We are not responsible for packages confirmed as delivered by the carrier but reported as missing or stolen after delivery.

International Shipping

For international orders, customers may be responsible for customs duties, import taxes, or other fees imposed by the destination country.

These charges are not included in the purchase price or shipping fee unless otherwise stated.